Halyard isn't just for engineering. Every function that relies on accumulated team knowledge — sales, finance, legal, people, ops — gets grounded answers instead of hallucinated ones.
Agents that write, review, and ship code need to know what your team already decided. Halyard stops them re-asking and re-deciding.
We've got Auth0 references in half the codebase and Firebase in the other half. Which is the standard?
Auth0 since the Q3 security audit. Firebase is legacy — safe to remove.
Adding rate limiting to /api/auth — what does the team use?
Fastify + @fastify/rate-limit with the strict-auth preset. See fastify.config.ts.
What should I use for the gold accent — hex or a token?
var(--h-gold-500). No hex codes — tokens were consolidated in the April brand refresh.
Why did we pick per-seat pricing over usage-based?
Per-seat tested better in user interviews. Predictable revenue for sales planning.
See how Halyard compares to Notion AI and Glean for engineering teams.
Sales, marketing, and customer success move fast. Halyard gives their agents a single source of truth for brand, pricing, policy, and competitive positioning.
Prospect is comparing us to Glean. How do I position?
Glean is UI-first enterprise search. We're agent-native — MCP plugs into any tool, not just a chat box.
Drafting launch copy — what's our brand voice again?
Conversational but authoritative. Never casual. 'AI agents', not 'bots'. Full guide below.
Customer asking for a refund 45 days in. What's the policy?
30-day no-questions. Beyond that, case-by-case on customer tier. Policy doc attached.
Prospect wants 20% off annual. Can I approve this?
Self-serve up to 15%. Anything above needs VP approval — the framework was ratified in Dec 2025.
Explore Slack integration for routing sales and marketing questions, or read the Halyard vs Guru comparison.
Finance, legal, people, and ops deal in policy and precedent. Halyard keeps the answer in one place — no hallucinated terms, no invented benefits.
How do we recognise revenue on annual contracts?
Straight-line monthly over the contract term. CFO's note has the full rationale.
Customer is asking about our sub-processor list. What do I send?
Nine sub-processors, published at /security. New additions follow the Legal playbook workflow.
What's the parental leave policy? Someone just asked.
16 weeks fully paid, gender-neutral. Effective Jan 2026. Full benefits doc linked.
SSO is down. What's the runbook?
Check Auth0 status → fail over to backup IdP → page @on-call-sre. Post-mortem from the last incident attached.
See all integrations or learn how Halyard compares to Confluence + Rovo for ops teams.